Your privacy matters to us. This Privacy Policy outlines how we collect, use, and disclose the information we obtain through our Services. Please note that this policy does not cover any third-party websites, services, or applications, even if they are accessible through our Services.

For the purposes of this Privacy Policy:

• Our website is referred to as the "Site".

• All the products and services we offer are collectively referred to as "Services".

• The term "you" or "your" refers to any individual or entity accessing our Site or using our Services. If you are a purchaser of our Services, you are referred to as our "customer".

Definitions

Data Controller:  For the purposes of the General Data Protection Regulation (GDPR), the "Data Controller" is the organization that determines the purposes and means of processing Personal Information. In the case of AccurateAI, our customers act as Data Controllers, as they define how and why personal data is processed using our platform.

Data Processor:  A "Data Processor" is the entity that processes Personal Information on behalf of a Data Controller. AccurateAI operates as a Data Processor, meaning we handle personal data in accordance with the instructions provided by our customers (the Data Controllers), and we are subject to the requirements of the GDPR and other relevant data protection regulations.

Data Processing: Data processing refers to any operation or series of operations performed on Personal Information, whether by automated means or not. This includes activities such as collecting, recording, organizing, structuring, storing, altering, retrieving, transmitting, using, and erasing or destroying Personal Information. AccurateAI ensures that all data processing activities are conducted transparently and securely, in line with applicable regulations.

Personal Information:  Personal Information refers to any data that relates to an individual and can be used to identify them. This may include information such as a person's name, address, email address, telephone number, or any other data that directly or indirectly identifies them. In the context of AccurateAI, Personal Information also includes data related to users' activities on our platform, such as usage data, preferences, and demographic information, provided such data is linked to identifiable individuals. Personal Information does not include "aggregate" or non-personally identifiable information. Aggregate information refers to data we collect about a group of users or products in a manner that does not identify any specific individual.

What Information Do We Collect?

AccurateAI may collect the following types of personal information from you:

• Basic Identifiers:  Your first and last name, username, and email address.

• Company Information:  Your company's name and relevant details.

• Contact Information:  Your and/or your company's physical address and other contact details.

• User-Provided Data:  Any additional information you choose to provide through our Services, such as your birthdate or phone number.

• Service Usage Data:  We may collect information related to your usage of the Services, including any content you post or collect from other users. This data is used to operate, maintain, and enhance the features and functionality of our platform.

Additionally, AccurateAI collects aggregate information about how users interact with our Site and Services, including:

• Technical Data:  Browser and device information such as IP address, device type, screen resolution, browser type, operating system name and version, language settings, and browser add-ons.

• Usage Data:  Information about your interactions with our Site, including pages visited, links clicked, time spent on each page, and referral data (the pages that led you to our Site).

We may also allow third-party advertising networks to collect information using cookies or similar tracking technologies about your and other users' interactions with our Services and mobile/web applications. This information helps these networks display ads relevant to your interests both on our platform and across other websites and apps.

How Do We Collect Personal Information?

As a Data Processor, AccurateAI collects Personal Information from Data Controllers through various methods, including:

• Direct Information:  Personal Information that you, as a user or customer, provide to us directly through our Services, such as during account setup or while using our platform.

• Information from Third Parties:  We may receive Personal Information about you from third parties, such as your employer or other partners, and integrate this data with the information already maintained in our system. This could include demographic or usage data that is relevant to enhancing the performance of our Services.

• Combined Information:  When we combine data from third-party sources with the Personal Information we already hold, this Privacy Policy will govern how the combined information is handled and protected to ensure it remains personally identifiable and secure.

What Do We Use Your Personal Information For?

AccurateAI uses your Personal Information, in compliance with this Privacy Policy, to deliver and enhance our Services. The information we collect from you may be used in the following ways:

• To Operate and Maintain the Services:  We use your information to provide and manage the features and functionality of our Services, ensuring you have seamless access and an optimal user experience.

• To Analyze and Improve:  We compile statistics and perform analysis on the usage of our Site and Services to better understand trends and make data-driven improvements that enhance performance and user satisfaction.

• To Personalize Your Experience:  We use your data to customize your experience, tailoring our Services to better meet your preferences and needs.

• To Improve Our Offerings:  Feedback and usage data help us continuously refine and improve the functionality of our Site and Services.

• To Enhance Customer Support:  Your Personal Information allows us to respond more effectively to customer service inquiries and resolve support issues.

• To Send Notifications and Updates:  We may use your email address to send you important updates, notifications about changes to our Services, and periodic communications relevant to your account.

• For Service Purchases:  If you purchase any of our Services, we use your Personal Information to process your purchase, renew subscriptions, and ensure appropriate licensing for your use.

• For Marketing Communications:  We may use the information you provide to send you email marketing about AccurateAI’s products, services, events, or surveys. You can opt out of receiving marketing communications as described in the "Your Choices" section of this policy.

• Legal Obligations:  Where necessary, we may use your Personal Information to comply with legal requirements, such as sharing information with government or regulatory authorities when required by law, legal process, or request.

• Law Enforcement and Protection:  We cooperate with law enforcement officials, government agencies, and private parties when necessary to protect the rights, property, and safety of AccurateAI, our users, or the public. This may include disclosing your Personal Information to respond to legal claims, subpoenas, or to prevent illegal or unethical activities.

We will always seek your consent before using your Personal Information for purposes significantly different from those outlined in this Privacy Policy.

Your Choices Regarding Your Personal Information

We may use the information we collect or receive to communicate directly with you. This includes sending you marketing communications about AccurateAI’s products, services, or events. If you do not wish to receive these marketing messages, you will be provided with the option to opt-out. We will make every effort to comply with your opt-out request as soon as reasonably possible.

Please note, even after opting out of marketing messages, you will continue to receive important administrative communications related to your account and our Services, such as account verification, purchase and billing confirmations, updates to Service features, and technical or security notifications.

Additionally, you can control the collection of data by third-party online advertising networks by adjusting the settings on your web browser or mobile device. Please refer to the instructions for your browser or device on how to manage, disable, or delete cookies and other tracking tools.

Protection of Personal Information

At AccurateAI, we prioritize the security of your Personal Information and implement measures to safeguard it from unauthorized access, deletion, loss, alteration, or misuse. Our organizational, technical, and administrative procedures are designed to protect your data appropriately, given the risk level associated with its processing. However, no data transmission or storage system can be guaranteed to be completely secure. If you believe your interaction with us is not secure, please notify us immediately.

You are responsible for maintaining the confidentiality of your password and account information, as well as managing access to email communications from AccurateAI. Third-party services, such as single sign-on (SSO), may impact your privacy settings. Please note that AccurateAI is not responsible for the functionality or security measures of third-party services or websites.

In the event of a data breach involving your Personal Information, we will notify you promptly, providing timely and relevant information as required by applicable laws. At AccurateAI,  we do not share your Personal Information with any third-party AI model providers or other third-party integrations outside the context of the direct conversations you have with our platform. Personal data collected through our Services is used solely for the purpose of delivering relevant insights and responses during your interactions with AccurateAI. It is not used for training AI models or shared with third parties for product improvement purposes. To further protect your data, we have established  Data Processing Agreements (DPAs)  with third-party model providers, ensuring that they do not use any customer data for model improvement.

We ensure that data exchanged within conversation contexts remains private and is not shared beyond the intended scope. If you would like to opt out of any data exchange with third-party integrations within our platform, you can contact us at privacy@accurateai.com

Who at AccurateAI May Access Your Personal Information?

Designated members of the AccurateAI team may access your Personal Information strictly for purposes related to providing support and maintaining the quality of our Services. This may include assisting with customer inquiries, helping you navigate our platform, investigating security concerns, or addressing technical issues such as bug fixes.

All personnel with access to your Personal Information are bound by confidentiality obligations and adhere to strict privacy and security protocols.

Do We Disclose Any Information to Outside Parties?

Except as outlined below, we do not sell, trade, or transfer your Personal Information to outside parties.

• Affiliated Companies:  We may share your Personal Information with companies owned by or under common ownership with AccurateAI, including our subsidiaries. These companies will handle your Personal Information in accordance with this Privacy Policy, unless otherwise specified.

• Third-Party Service Providers:  We may disclose your Personal Information to trusted third-party service providers that assist us in delivering our Services, such as payment processors, data storage providers, and cloud infrastructure services. We limit the information shared with these providers to only what is necessary for them to perform their functions, and we require that they maintain the confidentiality and security of your information.

• Service Providers for Site Analytics:  We may contract with third-party providers to help us better understand how visitors use our Site. These providers may only use the information collected on our behalf to help us improve our business and user experience.

• Legal and Safety Disclosures:  We may release your Personal Information when we believe it is necessary to:

• Comply with applicable laws, regulations, legal processes, or government requests (such as subpoenas or court orders).

• Enforce our Terms of Service or other agreements.

• Investigate potential violations or defend against third-party claims or allegations.

• Protect the rights, property, or safety of AccurateAI, our users, or the public.

• Detect, prevent, or address criminal, fraudulent, or security issues.

• Business Transactions:  In the event of a business transaction, such as a merger, reorganization, joint venture, sale, or change of ownership, we may share Personal Information as part of the transaction. Any such sharing will be done to facilitate and complete the transaction in compliance with applicable laws.

• Public Sharing:  If you enable public sharing of any content on AccurateAI’s platform, the information you disclose may become publicly accessible. Even if you remove the information, copies may remain viewable in cached or archived pages or if other users have saved that information.

Retention of Your Personal Information

AccurateAI retains your Personal Information for as long as necessary to provide our Services to you and meet the purposes outlined in this Privacy Policy. After we cease providing Services, we may continue to retain your Personal Information to comply with legal, regulatory, or contractual obligations.

Where we retain data, we ensure that it is handled in accordance with applicable legal requirements, including data retention periods and record-keeping obligations. Once your Personal Information is no longer required for these purposes, we securely delete or anonymize it in line with industry best practices.

Third-Party Links

Our Services may contain links to external websites or services that operate independently of AccurateAI. These third-party websites have their own privacy policies and terms, which we encourage you to review. As these websites are not owned or controlled by AccurateAI, we are not responsible for their content, actions, or privacy practices.

Your Consent

By using our Site and Services, you acknowledge and agree to the terms outlined in this Privacy Policy.

Minors

Our Services are not intended for individuals under the age of thirteen. We kindly request that minors do not provide any Personal Information through our Services. If we become aware that we have collected Personal Information from a minor under the age of thirteen, we will take steps to delete such information as soon as possible.

Your Rights

As a user of AccurateAI’s Services, you have the following rights regarding your Personal Information:

• Access:  You have the right to request a copy of the Personal Information we hold about you.

• Correction:  If your Personal Information is inaccurate, incomplete, or outdated, you can ask us to correct it.

• Data Portability:  You have the right to request that we transfer your Personal Information to another organization, where applicable.

• Erasure:  You may request that we erase certain categories or types of Personal Information. However, please note that we may retain archived copies of your data as necessary to comply with legal obligations or where we have a legitimate business reason to do so.

• Restriction of Processing:  You can ask us to restrict the processing of your Personal Information under certain circumstances.

• Objection to Processing:  You have the right to object to the processing of your Personal Information in specific situations.

• Withdrawal of Consent:  Where we have requested your consent to process your Personal Information, you have the right to withdraw your consent at any time. This will not affect the legality of any processing done before the withdrawal of consent.

To exercise any of these rights, please contact us using the details provided in the "Contacting Us" section.

Changes to Our Privacy Policy

If we make any changes to this Privacy Policy, we will post the updated version on this page. Should we intend to use Personal Information in a manner materially different from what was stated at the time of collection, we will notify users by email and/or by posting a prominent notice on our Site at least 30 days before the changes take effect, or as otherwise required by law.

Contact Us

If you would like to submit a data rights request (also known as a data subject access request),

please email  privacy@accurateai.com

For any other questions, comments, or concerns about this Privacy Policy, please contact us at:

AccurateAI

Attn: Privacy

AccurateAI LLC

5001 Spring Valley Rd Suite 450E 

Dallas, Texas 75224 US

privacy@accurateai.com

AccurateAI Privacy Policy